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FAQs
I ordered/received the wrong item, what do I do?
Please contact us using the link below and we will happily provide resolution.
Can I change or cancel my order after confirmation?
Amendments or cancellations can't be made once your order's been confirmed!
We always want to make sure your order's delivered to you as quickly as possible, so it's sent for processing as soon as we confirm it.
How does your Standard Delivery work?
Delivery is within 3-5 working days from the moment you submit your order.
We deliver any time from Monday to Saturday, 9am to 9pm.
Do you buy back old machines?
Sorry to say, we do not buy back used sewing machines.
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